Before You Unseal — Questions You Might Ask
ABOUT US
The Empress Touch was born from the idea that love deserves ceremony.
Every gift is inspired by imperial secrets of devotion — a blend of mystery, tenderness, and power.
We design from Hong Kong, craft with precision, and ship from Los Angeles, ensuring every receiver feels like royalty.
To us, gifting isn’t a transaction — it’s an act of sincerity.
THE GOLDEN EDITION
Among every 500 sets, one Golden Edition lies hidden — its gold glimmers only for the chosen one.
The receiver of the Golden Edition will be fully refunded, and her story forever marked in our records as an Empress of Fate.
No sign-up, no contest — destiny alone decides.
RETURN & REFUND POLICY
If your order arrives damaged or incomplete, please contact us within 7 days at hello@theempresstouch.com.
We’ll replace or refund your order with care.
Once the seal is broken, returns are not accepted — every gift is made for one receiver only.
SHIPPING & DELIVERY
Orders ship within 1–3 business days.
Delivery to the U.S. typically takes 5–10 days.
Tracking details will be emailed upon dispatch.
All shipments are handled through our U.S. warehouse in Los Angeles.
CONTACT US
✉️ Email: hello@theempresstouch.com
📍 Studio: The Empress Touch Studio
Room 12, 2/F, Wing Hing Industrial Building,
83 Tung Chau Street, Hong Kong
Fulfillment handled by U.S. warehouse (Los Angeles).
We reply within 24–48 hours — always with sincerity.